MEET OUR TEAM
Meet Sammy the Shamrock, Tom O’Connor, Shamrock’s friendly customer service, Expert Technical HVAC team
Sammy the Shamrock is here to deliver comfort, health and safety, and complete customer happiness. In addition to providing great tips & tricks on how to save you money, maintain and improve indoor comfort and health with your Shamrock system, his goal is to make our customers smile! Be sure to “like” him on Facebook and follow him on Twitter so you can get the latest promotions, do-it-yourself tips and tricks, sustainability and energy-saving ideas, customer stories, and much more!
Meet Tom O’Connor
In 1969 after I was honorably discharged from the Navy due to an old injury, I was anxious to start a family. I started to do handyman jobs in the Brandywine subdivision of Villa Park. Two years later, I started Shamrock Heating & Air Conditioning along with my wife Kathy. Together we faced many challenges in growing our business, but one thing always remained the same. Never do anything that is not in the customer’s best interest! This is something that is hard to come by in the heating and air conditioning industry, so this was greatly appreciated by my customers. Over the years, my business has grown, but I have always stayed true to my policy of being honest and making sure that my employees do the same. After all, I need to be able to sleep at night too. My sons (Tom Jr. and Will) are now both working with me and they believe this with all their hearts, so as we continue to grow, we will not back down from this basic philosophy.
Our Friendly Customer Service Team
At Shamrock Heating & Air Conditioning, we consider customer service to be a part of everyone’s job. We are all passionate about our jobs and we take pride in delivering comfort to our wonderful customers. At Shamrock, every one of our customers is treated like family. We are a family-owned and operated company and together as a team, we have over 100 years of experience combined in the HVAC industry and we serve as industry expert trainers and national leaders in the field. Our goal is to hire, train, and properly equip our technical HVAC teams so that they are empowered to serve our customers with a greater standard of excellence.
Our Expert Technical HVAC Team
At Shamrock Heating and Air Conditioning, we use strict hiring practices when it comes to our employees, knowing that the trust you place in our company is not to be taken for granted. Each of our technicians is not only N.A.T.E. (North American Technician Excellence) Certified, but also undergoes rigorous pre-employment screening including background and drug testing. We believe our Tech Team to be the best in the business. Our team demonstrates the upmost levels of technical capability, professionalism, respect, and accountability, not to mention being hard-working and honest.